Privacy Policy

Privacy Policy
Last Updated: 01 Feb 2025

Riverside Parking (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details when you book a parking space.

• Vehicle Information: License plate number and vehicle details for parking management.

• Technical Information: IP address, browser type, device details, and cookies to enhance website functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage parking reservations.

• To communicate with you regarding your bookings and customer service inquiries.

• To improve our website functionality and user experience.

• To ensure security and prevent fraud.

• To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers assisting with payment processing and parking management.

• Law enforcement or regulatory agencies if required by law.

• Business partners for operational purposes, ensuring data protection measures are in place.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Restrict or object to data processing.

• Withdraw consent for marketing communications.

To exercise your rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions regarding these Terms, please Contact Us;

Riverside Parking

137 W Muhammad Ali Blvd Unit 101,
Louisville, KY 40202

Phone: (502) 584-2459
Fax: (502) 217-0637

Office Hours:
Monday – Friday
8:30 a.m – 4:30 p.m

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.